The day of your vaccination

The vaccination process

When you arrive at the vaccination centre, you will be given a mask to wear.

There are six key stages in the vaccination process when you arrive at the centre:

  • Sign in
  • Health check
  • Register
  • Give the ok
  • Get vaccinated
  • Observation

The vaccination process will take about 35 minutes. This includes a 15 minutes observation period to make sure you do not have any immediate side effects. Once given the okay, you can continue with the rest of your day.

Bring your NHI (National Health Index) number with you if you have it. You don’t need it, but it will make the process a bit faster.

You’ll find your NHI number on a prescription or prescription receipt, x-ray or test result, or a letter from the hospital.
Where can I find my NHI Number? Ministry of Health


Bringing whānau or support people

You are welcome to bring whānau or support people with you when you visit a community vaccination centre.

You don't need to book and your whānau (12 years and over) can get vaccinated at the same time.


If you are unwell on the day of your appointment

If you are unwell on the day of your appointment, you will need to reschedule it. You can be vaccinated once you are well again.

If you have symptoms of COVID-19, get a test and stay at home until you get your results. You can be vaccinated once you have a negative test.

Reschedule your appointment - Book My Vaccine

You can also reschedule an appointment by calling the Vaccination Healthline on  0800 28 29 26.


Free taxi service - Blue Bubble  

 If you have transportation or mobility issues, a free taxi service through Auckland Co-op Taxis (Blue Bubble) is available to assist you.

How to access the taxi service

Call the Vaccination Healthline on on 0800 28 29 26 and ask to have a taxi arranged for you.

  • Taxis operate between your residential address and any of your local vaccination centres, GPs and pharmacies. This includes all drive-through vaccination centres.
  • Large shuttle buses are available for whānau bubbles.
  • This service may not be appropriate for those with more serious health or mobility issues. These community members will be offered access to the home visits outreach programme.
  • Please wear a mask and scan the QR code when entering the vehicle. Whānau using the service need to be able to safely walk to and from the taxi, with the assistance of a carer if required.